Live Chat Software
November 04 - 06, 2018
Hotel Colonnade, Coral Gables, FL

Meet the Speakers

2018 Speaker Faculty


Steve Grycuk
Steve Grycuk
Chief Experience Officer
Dow Jones
Jackson Jeyanayagam
Jackson Jeyanayagam
Chief Marketing Officer
Boxed.com
Alex Otrezov
Alex Otrezov
Head of Search & Experimentation
Uber
Lisa Nance
Lisa Nance
Vice President, Client Experience Manager Client Onboarding and Service Delivery
Texas Capital Bank
Nicolle Paradise
Nicolle Paradise
Senior Director of Client Experience
ADP
Avis Faldu
Avis Faldu
Vice President Customer Experience
DocuSign
Martha Spencer
Martha Spencer
Chief Customer Officer
Laureate Online Education
Rebecca Jobe
Rebecca Jobe
Executive Director, Student Progress Initiatives
Laureate Online Education
Zack Hamilton
Zack Hamilton
Head of Customer Centric Initiatives & Experience
Aaron's
Kevin Worrell
Kevin Worrell
Vice President Customer Experience
Berkley One (a Berkley Company)
Ahmed Ayad
Ahmed Ayad
Head of Continuous Improvement & Quality
Blue Cross and Blue Shield of North Carolina
Amit Bhardwaj
Amit Bhardwaj
Member Group Director
Sears Holdings Corporation
Daryl  Unger
Daryl Unger
Vice President Customer Experience
Plated
James Dodkins
James Dodkins
Founder
ROCKSTAR CX