Diana HelfinstineVice President of Customer Experience
Essilor of America
Diana Helfinstine has been the Vice President, Customer Experience at Essilor since April 2012. Essilor is the world’s leading manufacturer of eyeglass lenses, recognized as one of the top 25 Most Innovative Companies in the World by Forbes for the past two years. A global company, Essilor provides corrective vision across 54 countries, driven by the mission to "Help The World See Better" for over 160 years. As the VP, Customer Experience, Diana’s role is to compliment the award winning products by creating and implementing customer experience strategies that further differentiate services, creating greater value for customers and their patients.